ASUS

asus.com · technology

Filed here are the firms whose record of you did not begin with a sign-up. What holds the file together is the device rather than an account, so there may be nothing to log into and no delete button. The right to ask does not depend on having an account.

Reported incidents

Customers' contact details and order records taken from its online store

2026-09-23

Affected ASUS eShop

ASUS told eShop customers by email on 23 September 2026 that it had found unauthorised access to part of its online store environment. It said certain customer order information, including contact details and order records, may have been accessed, and that no payment card, bank account or other financial information was involved. ASUS said it contained the incident, found no sign of continuing access and was not aware of any misuse. It warned that the data could be used for convincing phishing messages about ASUS orders. It has not said how many customers or which countries are affected.

People affected typically ask ASUS to confirm whether their information was included, and which categories.

The verified route

privacy@asus.com
Privacy Recommended
https://privacy.asus.com/privacy
Privacy request form

DÆTRAX is a personal data accountability ledger: a dated record of which companies hold your personal data, what you asked them to do about it, and what they claimed in reply.