FXCM

Closing the account does not close the file: money-laundering and tax rules keep identity and transaction records for years, and “where permitted by law” covers the rest. The stickiest holds are the statutory ones no request can move.

THE FINE PRINT IN FULL →

The verified route

• dataprotection@fxcm.com. RECOMMENDED

ID verification

FXCM routes identity checks to:

• AU10TIX PURE VERIFIER THEIR STATED RETENTION No fixed period published. Retention is set by the requesting company and applicable law; its biometric policy permits keeping biometric data after verification, including for training AI.

Provider terms from their published policies, read August 2026.

DÆTRAX is a personal data accountability ledger: a dated record of which companies hold your personal data, what you asked them to do about it, and what they claimed in reply. Track FXCM on your record →