Clauses that recur across this industry, and what each one actually permits.
“to provide and improve our services”
The catch-all purpose. Analytics, profiling, personalisation, and increasingly AI training can all ride under it. When they want to do something new with your data, this sentence usually already covers it.
THE MOVE An objection draws the line: use your data to run the service, not to improve, target, or train on it.
“we do not sell your personal information”
Often technically true, and still misleading. It usually means no cash changes hands. Data can still flow to ad networks, analytics firms, and partners: on their definition, sharing is not selling.
THE MOVE Flip the do-not-sell switch where one exists. The written objection on top of it goes on your record.
“service providers, partners, and affiliates”
How data leaves the building with no name attached. Recipients are listed by what they do, never who they are. You cannot send a request to a company you cannot name, which is the point.
THE MOVE An access request can ask for the recipients by name, not just the categories. UK and EU law put that choice with you. The reply, or the silence, goes on your record.
“aggregated or de-identified information”
Stripping the name does not strip the pattern, and the pattern often still points at you. Policies grant themselves free, indefinite use of this data because in their telling it is no longer about you.
THE MOVE If a deletion comes back as 'anonymised', keep the reply. It is their claim, not a fact you can check.
“retained as long as necessary, or as required by law”
They can keep it for: legal duties, tax rules, fraud prevention, possible lawsuits, their own business reasons. None of them carries a firm end date. Deletion becomes a negotiation, not an event.
THE MOVE Which reasons apply to you, and how long each runs, is a request of its own. Their reply goes on your record.
“you grant us a licence to use your content”
A contract term, not a data setting, so a privacy request cannot undo it. The careful version ends with your account. The broad version can be passed on, never expires, and survives deletion.
THE MOVE Whether the licence ends with the account is written in their terms, not yours. Closing the account goes on your record.
“this policy does not apply to the practices of our sellers”
The platform passes your name, address, email and phone to an independent seller, then steps back from what that seller does with them. Where a platform sets a reuse rule instead of this disclaimer, that rule, not any technical limit, is all that stands between your contact record and a marketing list.
THE MOVE The platform answers for its own copy of your data; the seller answers separately for theirs. Each reply goes on your record.
“we do not sell your information as that term is generally understood, though it may be considered a sale or sharing under certain laws”
Purchase-history identifiers are routed to ad partners while the word "sale" is treated as a technicality. The clause admits the flow, because a required opt-out depends on admitting it, and denies its plain meaning in the same sentence.
THE MOVE The opt-out sits in that same paragraph; using it in writing draws the line going forward, and the reply goes on your record.
“a code derived from applying irreversible cryptography to information like your email address”
Your email is turned into a code and handed to ad platforms to match you, or people like you, off the site. The code is offered as anonymity, but a match is the whole purpose of the operation.
THE MOVE An access request covers which identifiers left and where they went. Under UK and EU law you can ask for the recipients by name, not only by category; the reply goes on your record.