Clauses that recur across this industry, and what each one actually permits.
“to provide and improve our services”
The catch-all purpose. Analytics, profiling, personalisation, and increasingly AI training can all ride under it. When they want to do something new with your data, this sentence usually already covers it.
THE MOVE An objection draws the line: use your data to run the service, not to improve, target, or train on it.
“we do not sell your personal information”
Often technically true, and still misleading. It usually means no cash changes hands. Data can still flow to ad networks, analytics firms, and partners: on their definition, sharing is not selling.
THE MOVE Flip the do-not-sell switch where one exists. The written objection on top of it goes on your record.
“service providers, partners, and affiliates”
How data leaves the building with no name attached. Recipients are listed by what they do, never who they are. You cannot send a request to a company you cannot name, which is the point.
THE MOVE An access request can ask for the recipients by name, not just the categories. UK and EU law put that choice with you. The reply, or the silence, goes on your record.
“aggregated or de-identified information”
Stripping the name does not strip the pattern, and the pattern often still points at you. Policies grant themselves free, indefinite use of this data because in their telling it is no longer about you.
THE MOVE If a deletion comes back as 'anonymised', keep the reply. It is their claim, not a fact you can check.
“retained as long as necessary, or as required by law”
They can keep it for: legal duties, tax rules, fraud prevention, possible lawsuits, their own business reasons. None of them carries a firm end date. Deletion becomes a negotiation, not an event.
THE MOVE Which reasons apply to you, and how long each runs, is a request of its own. Their reply goes on your record.
“you grant us a licence to use your content”
A contract term, not a data setting, so a privacy request cannot undo it. The careful version ends with your account. The broad version can be passed on, never expires, and survives deletion.
THE MOVE Whether the licence ends with the account is written in their terms, not yours. Closing the account goes on your record.
“we process this information on behalf of the business that requested the check”
The deflection clause. The verifier holds your face and documents but answers only to its business customer, and requests sent to the verifier are commonly routed back to the platform, or refused on arrival.
THE MOVE Aim the request at the platform that ordered the check. A reply that names the verifier and what it received turns the chain into a list.
“images are not stored once the check is complete, except for fraud prevention purposes”
The exception is the storage system. For fraud reasons they keep face maps, document codes and results in matching databases on timetables of their own, compared against strangers' future checks.
THE MOVE A deletion request naming what they made from your images reaches past them: face maps, codes, fraud entries. The reply, what stayed and why, goes on your record.
“we may use verification data to improve and develop our services, including machine learning”
Improvement means training. Your images and face measurements refine the vendor's next model, usually with the business customer's permission rather than yours, and a model already trained does not unlearn.
THE MOVE A written objection makes them name a reason to keep training. Their reply, and what already went in, goes on your record.