Clauses that recur across this industry, and what each one actually permits.
“to provide and improve our services”
The catch-all purpose. Analytics, profiling, personalisation, and increasingly AI training can all ride under it. When they want to do something new with your data, this sentence usually already covers it.
THE MOVE An objection draws the line: use your data to run the service, not to improve, target, or train on it.
“we do not sell your personal information”
Often technically true, and still misleading. It usually means no cash changes hands. Data can still flow to ad networks, analytics firms, and partners: on their definition, sharing is not selling.
THE MOVE Flip the do-not-sell switch where one exists. The written objection on top of it goes on your record.
“service providers, partners, and affiliates”
How data leaves the building with no name attached. Recipients are listed by what they do, never who they are. You cannot send a request to a company you cannot name, which is the point.
THE MOVE An access request can ask for the recipients by name, not just the categories. UK and EU law put that choice with you. The reply, or the silence, goes on your record.
“aggregated or de-identified information”
Stripping the name does not strip the pattern, and the pattern often still points at you. Policies grant themselves free, indefinite use of this data because in their telling it is no longer about you.
THE MOVE If a deletion comes back as 'anonymised', keep the reply. It is their claim, not a fact you can check.
“retained as long as necessary, or as required by law”
They can keep it for: legal duties, tax rules, fraud prevention, possible lawsuits, their own business reasons. None of them carries a firm end date. Deletion becomes a negotiation, not an event.
THE MOVE Which reasons apply to you, and how long each runs, is a request of its own. Their reply goes on your record.
“you grant us a licence to use your content”
A contract term, not a data setting, so a privacy request cannot undo it. The careful version ends with your account. The broad version can be passed on, never expires, and survives deletion.
THE MOVE Whether the licence ends with the account is written in their terms, not yours. Closing the account goes on your record.
“we only use information that people would expect to be publicly available”
Building a profile of your wealth and giving capacity from property sites, the electoral register, company filings and press coverage, without asking you, on the reasoning that public data is fair to use.
THE MOVE What sources they drew on, and what profile they hold, is theirs to answer. Their reply goes on your record.
“when we pass your information to charities, they also become a controller”
The platform's policy stops governing your data the moment your donation reaches the charity. From there the charity's own policy takes over, and the platform disclaims responsibility for how the charity then markets to you, profiles you, or shares your record.
THE MOVE The request has to go to the charity now, not the platform. Their reply goes on your record.
“we may exchange or share personal information with cooperatives of other charities”
In the US, pooling your name, contact details and donation history into a shared database that other charities pay to draw on when looking for new donors. UK policies now refuse this, after regulators there fined charities for swapping supporter records.
THE MOVE Whether your record sits in one of these pools, and which charities can pull it, is theirs to answer. Their reply goes on your record.