RelyComply
The brand on the screen rarely runs the check: your document and face route to a verification company, and when the images are deleted the result stays. Fraud exceptions store the rest, and your face can train the next model.
Reported incidents
Verification provider breach reaches EasyEquities and Satrix customers
2026-09-14Affected Customer verification (KYC) checks
RelyComply, a South African company that runs customer verification checks for financial firms, was the source of a breach that reached customers of the investment platforms EasyEquities and Satrix, Moneyweb reported on 14 September 2026. Both firms said their own systems were not compromised and that trading, funds and account security were unaffected. They told customers personal information may have been exposed but did not say which details. EasyEquities has 2.9 million users. The case falls under South Africa's Protection of Personal Information Act, which requires notice to the Information Regulator.
People affected typically ask RelyComply to confirm whether their information was included, and which categories.
The verified route
DÆTRAX is a personal data accountability ledger: a dated record of which companies hold your personal data, what you asked them to do about it, and what they claimed in reply.